Terms & Conditions – Sunny Biscuits Ltd
1. Scope & Applicability
These Terms of Sale govern all transactions between Sunny Biscuits Ltd (“we,” “us,” or “our”) and commercial buyers (“Buyer”) for the supply of biscuit crumb products. By placing an order, Buyer agrees to these Terms.
2. Products & Specifications
- Our biscuit crumbs are produced using baked biscuits manufactured in-house from high-quality ingredients.
- Product specifications (e.g. granulation size, packaging, and shelf life) are listed on our product datasheets or available upon request.
- Any custom formulation or packaging must be agreed in writing.
3. Ordering & Pricing
- Orders must be submitted via email, phone, or through our official representatives and confirmed in writing.
- All prices are quoted in GBP (£) and exclude VAT, shipping, and handling unless otherwise stated.
- Prices are subject to change until order confirmation and may vary depending on order volume or delivery terms.
4. Minimum Order Quantities & Volume Pricing
- A minimum order quantity may apply based on packaging format (e.g. 25kg sacks or pallets).
- Volume discounts may be offered for regular or bulk orders; please contact our sales team for terms.
5. Payment Terms
- New customers are required to pay pro forma.
- Approved credit accounts are payable within 30 days from the invoice date, unless otherwise agreed.
- Late payments may incur statutory interest and recovery costs as per the UK Late Payment of Commercial Debts Act.
6. Delivery & Risk Transfer
- Delivery timelines are estimated and will be confirmed upon order acceptance.
- Goods are delivered FCA (Free Carrier) from our premises unless otherwise agreed.
- Risk passes to the Buyer upon delivery to the agreed carrier or collection from our premises.
7. Product Inspection & Claims
- Buyer must inspect goods upon receipt and notify us in writing of any defects, damage, or discrepancies within 48 hours.
- Claims submitted after this period may not be accepted.
- Valid claims will be addressed through replacement or credit, at our discretion.
8. Returns & Liability
- Due to the nature of food products, returns are not accepted unless goods are proven defective or incorrectly supplied.
- All returns require our prior written approval.
- Our liability is strictly limited to the value of the affected goods. We are not liable for consequential or indirect losses.
9. Product Safety & Compliance
- Our biscuit crumbs are produced in accordance with relevant UK food safety regulations and BRCGS standards.
- Buyers are responsible for ensuring our product is suitable for their intended use, including compliance with their internal quality systems and legal labelling requirements.
10. Intellectual Property
- All product names, designs, and branding remain the property of Sunny Biscuits Ltd.
- Buyers may not reproduce or reference our trademarks without written permission.
11. Force Majeure
We are not liable for delays or failure to deliver caused by events beyond our control, including but not limited to supply chain disruptions, labour shortages, transport delays, or regulatory changes.
12. Termination
We reserve the right to cancel or suspend orders due to Buyer insolvency, payment default, or breach of these Terms. Buyer remains liable for all confirmed deliveries and related charges.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Amendments
We may update these Terms at any time. Orders will be governed by the version of the Terms in place at the time of confirmation.
15. Contact Information
Sunny Biscuits Ltd
📧 Email: contact@sunnybiscuits.com
📞 Phone: +44 121 247 5887
📍 Address: Unit 3 Atlas Trading Estate, Birmingham B11 2NT, United Kingdom